Better Conversations at Work

High Performance and High Engagement

Depend on Conscious Communication

Everyone knows what good communication is.

The biggest problem in communication is recognising our choices in the moment.

By understanding ourselves, our choices, and the way that others are impacted by our behaviour,

we gain optimal control over our future success.

These programs teach people how to communicate in a way that

leads to their own and others’ future success.

Without courage, we may not say what we need to, and we will avoid giving feedback and setting expectations.

Without compassion, overly direct communication can cause fear or friction. Neither of these options leads to effective communication or positive outcomes.

To have conversations that build future success, we need to consistently and deliberately choose to keep our heads in the game.

Programs

Choices:

Full-day or half day immersions
In-person, online, or hybrid
Leaders only or team based
With online supporting curriculum

Consultation and completion of pre and post-measures of success

Content delivered and room facilitated by either Amy or one of her trainers on:
The ‘why’ to maximise buy-in for personal and professional gain
- Individual and team-related information on the purpose of focusing on open, honest two-way conversations
- The choices we make in conversations real-time
- A model (above) to deepen our understanding and provide a shared language to discuss the choices we make, why and what the impact is
- How the brain pushes us into fight, flight, freeze, and fawn
- Techniques to manage our communication reactions and create better communication responses
- Techniques to create empathy and compassion for others pre, during and post conversation
- A structured guide on the key elements of a successful conversation
- Scenario planning with tools and templates
- Shared and individual commitments
- Followup conversation with Amy to give her thoughts on the group